Jom55 Terms and Conditions – Complete Guide to Using Our Entertainment Platform

To register and use the jom55 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration.
• Acting in a personal capacity, not as a representative or agent of any other company.
• Not appearing on any prohibited player list maintained by any relevant authority.
• Possess full legal capacity to enter into binding agreements.
• Provide true, complete, and current personal information during registration.

JOM55 reserves the right to request proof of age and identity at any stage, and may suspend or close any account that cannot verify compliance with these eligibility requirements.

Each player is only permitted to hold one (1) active account at jom55 at all times. This restriction covers registration using different names, email addresses, phone numbers, or payment details by the same individual.

You are fully responsible for:

• Keeping your account username and password confidential.
• All activity occurring within your account, whether carried out by you or any other party.
• Notify jom55 immediately if you suspect your account has been accessed without authorization.
• Ensure your account information remains accurate and up to date at all times.

JOM55 shall not be held liable for any loss or damage resulting from your failure to fulfil these responsibilities.

JOM55 processes all financial transactions through secure, licensed payment gateways. All deposits and withdrawals must comply with the following conditions:

Deposit:

• Minimum deposit is RM 10 for e-wallets (DuitNow, Touch 'n Go, Boost, GrabPay) and RM 30 for FPX.
• All deposits must be made using a payment method registered in your own name.
• JOM55 does not accept cash deposits, money orders, or payments through third parties.
• Deposits are typically credited within 30 seconds for DuitNow and e-wallets, and 1–5 minutes for FPX.

Withdrawal:

• The minimum withdrawal amount is RM 50 for all payment methods.
• Withdrawals must be made using the same method as the original deposit (Anti-Money Laundering policy).
• Withdrawals are typically processed within 15–30 minutes, subject to successful KYC verification.
• JOM55 reserves the right to hold withdrawals for security review or identity verification purposes.
• All winnings from bonuses are subject to rollover requirements before they can be withdrawn.

All games offered on jom55 use a Random Number Generator (RNG) system certified by independent bodies to ensure genuine fairness and randomness. The outcome of every game is final and cannot be disputed.

• Wagers that have been placed and confirmed cannot be cancelled or amended.
• JOM55 reserves the right to void or suspend any bets suspected of involving fraud, exploitation of technical bugs, or system abuse.
• In the event of a technical failure during gameplay, JOM55 will use server records as the definitive reference to resolve any disputes.
• Any attempt to exploit bugs, odds errors, or system vulnerabilities will result in winnings being voided and the account being closed.

For sports betting, jom55 reserves the right to void or adjust markets if a significant error in odds-setting occurs due to a technical fault or inaccurate information.

JOM55 offers a variety of bonuses and promotions to our members. All bonuses are subject to the following terms and conditions:

• Each bonus carries its own rollover requirements that must be fulfilled before winnings can be withdrawn.
• Rollover requirements are typically between 5x to 30x bonus value, depending on the promotion type.
• The period to fulfil the rollover requirements is 7 days from the date the bonus is credited, unless otherwise stated.
• Only one bonus may be activated at a time, unless otherwise stated in the promotion's terms.
• JOM55 reserves the right to cancel any bonus if there is evidence of abuse or fraud.
• Bonuses cannot be transferred to another account or directly exchanged for cash.

Please check the specific terms of each promotion on the Promotions us before activating any offer.

Jom55 users are strictly prohibited from doing any of the following:

1. Registering more than one account under your own name or jointly with another individual.
2. Using automated software, bots, or scripts to play or manipulate games.
3. Colluding with other players to cheat the system or gain an unfair advantage.
4. Using a payment method belonging to another person for deposits or withdrawals.
5. Exploiting any technical bugs, system errors, or software vulnerabilities.
6. Attempting to hack, breach, or interfere with the jom55 platform's security systems.
7. Using the jom55 platform for money laundering or any other illegal activities.
8. Lending your account to others or allowing another person to use your account.

Violation of any of the above prohibitions may result in immediate account closure, forfeiture of balances, and legal action where necessary.

As part of our commitment to security and Anti-Money Laundering (AML) compliance, jom55 conducts a Know Your Customer (KYC) process for all members.

You may be required to submit the following verification documents:

• Identity verification: Valid National ID (MyKad), passport, or driver's licence.
• Proof of address: Utility bill, bank statement, or other official document showing your current address.
• Payment method verification: A screenshot of your bank statement or e-wallet account confirming ownership.

All withdrawals exceeding a specified limit will require successful KYC verification before being processed. jom55 reserves the right to hold withdrawals until KYC is completed satisfactorily.

JOM55 reserves the right to suspend or close the account of any user under the following circumstances:

• Violation of any term within this document.
• Failure to complete KYC verification within the stipulated timeframe.
• Suspected fraud, money laundering, or other illegal activities.
• Account inactive for more than 12 consecutive months.
• At the user's own request (voluntary closure).

If an account is closed due to a violation, jom55 reserves the right to forfeit all balances in the account. For voluntary closure or inactivity, any remaining balance will be returned to the player after a brief review.

Players who wish to voluntarily close their account or request a temporary suspension for responsible gaming reasons may contact our customer support team via Live Chat.

JOM55 shall not be liable for:

• Financial losses resulting from unfavorable wagering or gaming decisions.
• Service disruptions caused by factors beyond our control, including internet outages, power failures, or natural disasters.
• Losses arising from unauthorized access to your account due to your own negligence.
• Decisions made based on inaccurate information provided by the user.

Jom55's total liability to any user under any circumstance shall not exceed the net deposit amount made by the user in the 30 days preceding the claim.

JOM55 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this website.

You are responsible for reviewing these Terms and Conditions periodically to ensure you are always aware of the latest version. The most recent update date is displayed at the top of this page.

Continued use of the jom55 platform after any amendments are published constitutes your acceptance of the revised terms. If you disagree with any changes, you have the right to close your account.

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute that cannot be resolved through amicable negotiation will be referred to the appropriate dispute resolution body.